Tnet Broadband Internet LLC

1 month ago

Dear Alturas customers,

Around 12:30 the fiber went down in the Alturas area. From what we have heard the outage was caused by a building on fire in the Adin area thus burning a power pole with the fiber cable on it bringing internet down for both us and the Verizon cell phone service. We would imagine they have to set a new pole, run power and splice the new fiber line. Depending on the fiber count the splicing can take a couple hours. Thank you for your patience as the crews work to get services restored.

ETA is 2am at this moment.

Thanks,
Tnet ...